i888 Frequently Asked Questions
Everything Bangladesh players need to know about i888 — from opening an account and depositing via bKash to cricket betting rules, bonus terms, and staying safe online.
This dedicated FAQ covers the most common questions asked by i888 players across Bangladesh — whether you are in Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi. Tap any question to expand the answer. If you still cannot find what you need, our live chat support team is available around the clock, every day of the week.
Account & Registration
How do I create an account on i888?
Creating an i888 account takes under two minutes. Go to i888.cam, tap the registration button, and enter your mobile number, a strong password, and your date of birth to confirm you are 21 or older. You will receive a one-time PIN via SMS to verify your number — once confirmed, your account is active and ready to use. No email address is required to get started.
What documents does i888 require for KYC verification?
i888 accepts a National ID card (NID), passport, or driving licence for identity verification. You may also need to submit a selfie holding your ID alongside your face, plus proof of your payment method — for example, a screenshot of your bKash wallet showing your registered number. KYC must be completed before your first withdrawal is processed, and typically takes 24 hours to review.
I forgot my i888 password — how do I reset it?
On the i888 login screen, tap Forgot Password and enter the mobile number linked to your account. An SMS reset code will be sent to that number. Enter the code, set a new password of at least 8 characters mixing letters and numbers, and confirm it. If you no longer have access to your registered mobile number, contact our 24/7 live chat team directly for assisted recovery.
Can I open more than one account on i888?
No — i888 enforces a strict one-account-per-player policy. Opening duplicate accounts violates our Terms and Conditions and may result in all associated accounts being permanently closed and any balance forfeited. If you believe someone has opened an account in your name without your consent, contact support immediately so we can investigate and secure your identity.
How do I close my i888 account permanently?
To permanently close your i888 account, contact our live chat support team and request account closure. Before doing so, withdraw any remaining real-money balance, as funds cannot be transferred after closure. Requests are typically processed within 24 hours. If your reason for closing relates to gambling concerns, we strongly encourage you to explore self-exclusion options on our Responsible Gaming page first.
Deposits & Withdrawals
How long does a bKash deposit take to show up on i888?
bKash deposits on i888 credit to your account almost instantly — usually within 30 seconds of completing the bKash transaction. If your deposit has not appeared after 5 minutes, take a screenshot of your bKash confirmation SMS and contact our live chat team with the transaction reference number. Delays beyond 10 minutes are uncommon but can occur during periods of high network load.
What is the minimum deposit amount on i888?
The minimum deposit on i888 is ৳200 BDT when using bKash, Nagad, Rocket, or Upay. This low entry point makes i888 accessible to players across Bangladesh regardless of budget. There is no upper deposit cap on standard accounts, though large single deposits may trigger an additional security verification step to protect your account.
What is the minimum withdrawal amount on i888?
The minimum withdrawal on i888 is ৳500 BDT. Before you can withdraw, your account must have completed KYC verification and any bonus wagering requirements must be met if a promotion was claimed on the balance you intend to withdraw. Withdrawal requests below ৳500 cannot be processed, so ensure your withdrawable balance meets the threshold before submitting.
How do I withdraw money from i888 to my Nagad account?
To withdraw to Nagad from i888, log in, go to the Withdraw section, select Nagad as your payment method, and enter the amount plus the Nagad mobile number registered to your i888 account. Withdrawals to Nagad are typically processed within 1 to 4 hours during normal operating hours. Your KYC verification must be approved before any first withdrawal can be released.
Does i888 charge fees for deposits or withdrawals?
i888 does not charge any platform fee for deposits or withdrawals. Transactions via bKash, Nagad, Rocket, and Upay are processed at zero cost on i888's side. However, your mobile wallet provider may apply their own standard service charges in line with their published fee schedule — please check directly with bKash, Nagad, or Rocket for their current transaction rates.
Games & Gameplay
Can I bet on BPL and Bangladesh Tigers matches on i888?
Yes, i888 covers the Bangladesh Premier League (BPL), all Bangladesh Tigers international fixtures, the IPL, T20 World Cup, and other major tournaments. You can place pre-match bets or live in-play bets during matches, with markets including match winner, top batsman, total sixes, method of dismissal, and over-by-over runs. All odds and payouts are in Bangladeshi Taka (BDT).
Does i888 work on mobile phones without a separate app download?
Yes. i888 is fully optimised for mobile browsers and requires no separate app download. Open i888.cam in Chrome, Firefox, or Safari on any Android or iOS device and you will have full access to betting, slots, live casino, and your account. The platform is built mobile-first, so the experience on a smartphone is smooth, fast, and designed for smaller screens.
What types of slot games are available on i888?
i888 offers a wide range of slot games including classic 3-reel slots, modern 5-reel video slots, Megaways titles with thousands of ways to win, and progressive jackpot slots. Games come from certified providers including Pragmatic Play, Microgaming, and NetEnt. All slots run on certified RNG software, ensuring outcomes are entirely random and independently verified for fairness.
Are the live casino games on i888 fair and trustworthy?
Yes. i888's live casino games are streamed in real time from professional studios operated by licensed providers including Evolution Gaming and Ezugi. These studios use real physical cards, genuine roulette wheels, and certified equipment — no RNG is involved. Multiple camera angles cover every action, making any manipulation impossible, and results are determined entirely by observable physical events.
What is the RTP on i888 slot games?
RTP (Return to Player) on i888 slots varies by game but typically ranges from 94% to 97% across the catalogue. Each game's individual RTP is set by the provider and is displayed in the game's information panel before you start playing. Higher RTP games return more to players over a large number of spins on average, though individual session outcomes are always determined by RNG and cannot be predicted.
Bonuses & Promotions
What welcome bonus does i888 offer new players in Bangladesh?
i888 offers a welcome bonus on your first deposit as a new Bangladesh player. The exact percentage match, minimum deposit, and any free spins included are shown on the promotions page when you log in, as offer terms are updated periodically. Always read the full terms before claiming so you understand the wagering requirement and any game restrictions that apply to that specific promotion.
What does wagering requirement mean on i888 bonuses?
A wagering requirement on an i888 bonus specifies how many times you must bet the bonus amount before any winnings derived from it become withdrawable. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before you can withdraw. The exact rollover multiplier for each promotion is always stated clearly in that offer's individual terms.
Do i888 bonuses have an expiry date?
Yes, all i888 bonuses carry an expiry period during which the wagering requirement must be fully completed. If the rollover is not met before the bonus expires, both the bonus funds and any related winnings are forfeited automatically. Expiry periods vary by promotion — typically 7 to 30 days from the date of claiming — and the exact window is always stated in the bonus terms at the time you claim it.
Can I use i888 bonus funds on both cricket betting and slots?
It depends on the specific promotion. Some i888 bonuses are valid across all product categories including cricket betting, slots, and live casino, while others are restricted to a single category such as sports only or slots only. The eligible games and bet types for each bonus are listed in that promotion's terms. Always check before wagering to avoid accidentally voiding your bonus by playing in a restricted category.
Safety & Responsible Gaming
Is i888 safe to use in Bangladesh?
i888 is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and our servers. Financial transactions via bKash, Nagad, Rocket, and Upay are handled through secure payment channels. Account passwords are stored using industry-standard hashing, and we recommend using a strong, unique password combined with any available two-step verification for maximum account security.
What is the minimum age to play on i888?
The minimum age to register and play on i888 is 21 years old — this is a strict, non-negotiable policy that applies equally to all players across Bangladesh. Age verification documents must be submitted as part of KYC before any withdrawal is approved. Any account found to belong to a player under 21 will be closed immediately and any balance returned to the originating payment method.
How do I set a deposit limit on i888?
To set a deposit limit on i888, log in and navigate to the Responsible Gaming section of your account settings, or contact our 24/7 live chat team directly. Daily, weekly, or monthly deposit caps can be applied. Reductions to an existing limit take effect immediately, while requests to increase a limit are subject to a 7-day cooling-off period to protect players from impulsive decisions.
What is self-exclusion and how do I request it on i888?
Self-exclusion on i888 is a tool that locks your account for a set period — from 6 months up to 5 years — preventing you from logging in, depositing, or placing bets during that time. To request self-exclusion, contact our live chat support team directly and they will activate it immediately, no questions asked. Once active, self-exclusion cannot be reversed until the chosen period expires.
What should I do if gambling is negatively affecting my life?
If gambling is affecting your finances, relationships, or mental wellbeing, please reach out to the i888 support team immediately via live chat — available 24 hours a day, 7 days a week. Our team can activate a time-out or self-exclusion on your account straight away. You may also email us at [email protected]. Seeking help early is the most effective step you can take, and all requests are handled with complete discretion and compassion.
Still Have Questions?
Our 24/7 live chat team is ready to help. Or get started on i888 today — cricket betting, slots, and live casino are all waiting. Players must be 21 or older.